Please plan to arrive early, so we can meet you and your dog, and discuss your expectations and goals for your them. The first session can last up to an hour and will consist of a physical evaluation as well as an assisted swim.
At the evaluation we will provide you with our Client Profile, Policies & Procedures and Release of Liability forms. Please fill, complete and sign all forms by the end of your evaluation.
Factors that determine pool time include:
Arrival time
The time it takes to get your dog in the pool
Drying time
Pool cleanup between sessions
Do not feed your dog for at least 6 hours prior to your appointment or 10 to 12 hours if your dog has bowel control problems. You must and please let us know if your dog has bowel control problems.
Fecal accidents in the pool are a very rare occurrence. If one occurs, a $150 charge may be assessed to partially cover the cost of cleanup. Session fees are non-refundable. If we know ahead of time your dog may have bowel control problems, we can take appropriate measures to prevent an accident in the pool.
Scheduling
All services are by appointment only.
Plan on arriving at least 10 minutes before your appointment begins to allow time to potty your dog. If you are late for your appointment, your session will be shortened accordingly.
Cancellations
Should you need to change or cancel your appointment, please allow a 12-hour advance notice otherwise we reserve the right to charge for 50% of the services scheduled. If you do not call ahead of time or show up for your appointment, you will be charged for the full amount of the session.
Payment Types
We accept all major credit cards, cash, personal checks and multiple cash apps as forms of payment.
What Our Clients Are Saying
"I highly recommend Dip’n Dogs Canine Hydrotherapy! Rachel does a phenomenal job with the dogs and it’s clear she loves what she does. She makes sure the dogs are comfortable and confident in the water."
July 6, 2022
"From the instant that I met Rachel, I felt comfortable with her and would have trusted her with any of my dogs. Rachel made sure to go over Millie’s health history with me and was very aware of how Millie was doing the whole time she worked with her!"
July 6, 2022
"We are absolutely thrilled and happy to have Rachel swim with our dog Griffin. The exercise really has helped calm Griffin and his weight is right where it should be. Griffin really loves his time with Rachel, she is a true dog lover!"
July 6, 2022
"Rachel has been awesome and I would most definitely recommend her! After our first session my beagle started walking better and showing improvement in his healing process. Since we have started, his mobility has improved after each session and he gets around better than ever."
July 6, 2022
"So incredibly glad we found Dip’n Dogs at the perfect time! Our girl has only been to two sessions so far, but already on the second one, she was showing way more confidence, swimming laps across the pool on her own, and showing more interest in the water overall."
