What happens if you can’t get my dog in the pool?
We NEVER force your dog in the pool. Instead, we work with you and your dog to gently get your dog into the pool. While we will try during the entire scheduled session, there are no guarantees, because we do not force any dog in. In the unlikely event that we are not able to get your dog into the pool during your scheduled session, we will refund you ½ of your session price.